✨ Shipping Information
Processing Time
Original artworks are shipped within 10 business days of receiving your order.
You'll receive a tracking number via email once your parcel is on its way.
Shipping Rates
Australia – Free tracked shipping on all orders
International – $50 flat-rate tracked shipping worldwide
Packaging
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A3 & A4 (unframed) artworks are shipped flat in a rigid cardboard mailer
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Larger artworks are rolled and sent in a sturdy mailing tube
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Multiple artworks are individually wrapped and securely packed
Unpacking Tip
If your piece arrives rolled, allow it to gently unroll itself. Avoid rolling it in the opposite direction to flatten it, as this can damage the paper.
🔁 Returns & Exchanges
Your satisfaction matters.
If you're not happy with your artwork, please contact me within 7 days of receiving it so we can find a solution.
To be eligible for an exchange:
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The artwork must be unused, in its original packaging, and in the same condition as received
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You’ll need to provide proof of purchase
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Return shipping costs are the buyer's responsibility
⚠️ Please note: I do not accept returns for change of mind.
Colour Note
Colours may vary slightly due to differences in screen displays and monitor settings.
- 🖼 Copyright
All images and artworks on this site and linked social media are protected by copyright.
Unless otherwise stated, copyright belongs to Ann Owen.
When you purchase a painting or print:
You’re buying the physical artwork to own and enjoy.
You are not purchasing the copyright or the right to reproduce the artwork in any form (e.g. prints, cards, clothing, or digital use).
You may not:
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Copy or reproduce the artwork
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Use it commercially
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Create merchandise or digital reproductions
Copyright remains with Ann Owen unless:
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It is specifically transferred in writing
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The copyright has expired
⚖️ Legal
This agreement is governed by the laws of Australia, and any applicable laws in your country of residence.